Privacy Policy

Last updated: 17 November 2020

This privacy policy outlines:

  • the policy of Mandurah Self Storage Pty Ltd ACN: 601 378 205 trading as Go 2 Storage Mandurah and its related entities (We)
    Address: 34 Thornborough Road, Greenfields WA 6210
    Contact Details: or (08) 9583 3999

  • how and why we need to collect and retain your personal information, and how we handle, protect, use and disclose that personal information.
  1. Collection of information
    1. We need to collect, retain and use information about you, including your personal information, to provide you with storage and do business with you. Generally, this information is collected directly from you, but we may collect information about you that is publicly available, for example from public registers or social media, or made available by third parties. Information we collect may include:
      1. your name
      2. licence number and details
      3. date of birth
      4. passport number
      5. telephone number(s)
      6. email address
      7. physical address
      8. CCTV footage and/or audio; and
      9. any other information reasonably necessary.
    2. We may also need to collect payment information from you, including credit card or direct debit information, and we collect and retain information about your ongoing storage and payment history. You may choose not to provide us with any of this information, but not doing so may affect our ability to provide you with storage. A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
    3. Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.
  2. Primary purposes of collection
    1. We need to collect information from you for a variety of purposes including to provide you with storage and do business with you. We also need to collect information from you to:
      1. ensure security of the facility and the goods and people within the facility
      2. establish your identity and assess your application for storage
      3. be able to contact you during the storage relationship
      4. provide you with information about your account, including billing and provision of notices
      5. provide you with information about our business and related entities, including promotions
      6. be able to answer questions from you about your account and our services
      7. manage our risk, including enabling us to undertake a search of the StorerCheck database, or any relevant credit history entity
      8. undertake appropriate searches, including a PPSR search, if your account goes into default
      9. cooperate with enquiries from government and law enforcement bodies and comply with our legal obligations
      10. enforce our agreement with you.
  3. Disclosure
    1. We may disclose any information we have about you including your personal information as is reasonably necessary or as is permitted by law, including but not limited to the following:
      1. our employees, including temporary workers or externally contracted staff
      2. service providers engaged by us, such as data storage, IT, software management, insurers and financial services
      3. third parties engaged to perform specific functions within our business, such as auctioneers, secondhand dealers, building contractors, and maintenance services
      4. government departments and agencies
      5. law enforcement agencies, including the police
      6. investigators
      7. any person who can demonstrate to our satisfaction a legal or equitable interest in the goods stored
      8. liquidators, administrators or other persons appointed to administer your financial affairs
      9. debt collection services
      10. your Alternate Contact Person (ACP)
      11. StorerCheck
      12. Storers or third parties who reasonably believe you have caused damage or injury to that Storer or third party
      13. agents for any of the above.
    2. We may send your information overseas. Some of our service providers or other third parties, including data storage providers, may be located, operate or hold data outside of Australia. When information is sent or disclosed outside of Australia, we take reasonable efforts to ensure that appropriate data handling and security arrangements are in place. We utilise service providers who are located in several countries outside Australia, including New Zealand, the UK and the USA.
    3. Please note that Australian law may not apply to some of these entities in those countries.
  4. Alternate Contact Person
    1. We use information held about you in the following ways:

      As you have provided us with personal information identifying your nominated Alternate Contact Person (ACP), you must ensure that you have the right to disclose information about your ACP including their personal information. You must take reasonable steps to ensure your ACP is aware that:
      1. you have made this disclosure
      2. we may use this information as we would personal information collected about you
      3. they may access and correct the information held by us in the same manner you may correct your personal information.
  5. Marketing
    1. We may use your contact details, including email, fax and telephone numbers, to contact you for marketing purposes. You may withdraw this consent at any time. We may share your information with our related entities. We will not share your contact details with third party enterprises and will never sell your personal information or contact details.

      If you wish to opt out of direct marketing, please contact us at  
  6. Storer check (‘StorerCheck’)
    1. We subscribe to the StorerCheck system. By applying to store with us, including making a web or telephone enquiry, you agree to the following:
      1. We may search the StorerCheck data base for information StorerCheck may have about you.
      2. We may communicate with other users of the StorerCheck system and discuss your information with them.
      3. We may choose to refuse you storage, or terminate your storage agreement, if you are listed with StorerCheck.
      4. We may release or update any details and personal information StorerCheck have about you, including but not limited to:
        1. your name
        2. your address
        3. your previous address(es)
        4. your email addresses
        5. your licence number and details
        6. your passport number and details
        7. your date of birth
        8. your storage history, including account payment history.
      5. Your details and personal information will be released to StorerCheck if you breach your storage agreement or engage in illegal or threatening behaviour including but not limited to:
        1. Not paying for storage
        2. Dumping or abandoning goods
        3. Being chronically late with payments
        4. Being abusive or threatening to staff members or other storers
        5. Eliciting the involvement of law enforcement agencies, such as law enforcement enquiries regarding your storage activities and the execution of search warrants against you, this facility or your storage space
        6. Any other breach of the storage agreement
      6. We may use the information you provide during this application, including web or telephone enquiries, or information provided at any other time to update any listing you currently have with StorerCheck. If you do not consent to these terms, you should not apply for storage with us. By applying to store with us you consent to the terms and conditions set out in this document and on-line at, including our right to search StorerCheck for your details, and to release your information and details to StorerCheck in certain circumstances. For further information about StorerCheck go to
  7. Security
    1. We keep your information provided to us in both hard form and electronic form. We take steps to secure this from misuse, loss, unauthorised modification, unauthorised disclosure and access. We employ physical security such as locks on filing cabinet and restricted access to hard files, and other security measures including password protected computers and internet firewalls. We take reasonable care when engaging third parties to provide services to us where those service may necessitate the third party handling your information, including data storage, file destruction, enforcement of the agreement in any way and debt collection.
  8. Accuracy of information we hold about you, your right to access and your right to correct
    1. You may view and correct your personal information by:
      1. giving us reasonable notice in writing that you wish to view your personal information, and
      2. attending at our Facility at the agreed time, and
      3. paying reasonable costs for the provision of access.
      If we refuse access, we will provide you with a written reason for the refusal. To correct inaccurate information we hold about you, you may advise us in writing that your personal information is not correct and provide us with written corrections. We will endeavour to update within a reasonable time.
  9. Eligible data breach
    1. Where there are reasonable grounds to believe there has been an eligible data breach we will, within 30 days of when we first become aware of the suspected breach, undertake a reasonable and expeditious assessment of the potential breach.
    2. Where it is determined that an eligible data breach has occurred, we will report the breach to the Office of the Australian Information Commissioner and you.
  10. Links to other websites
    1. This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
  11. Change in privacy policy
    1. As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
  12. Your rights – how to contact us about your privacy
    1. If you believe we have breached the Privacy Act 1988 or Australian Privacy Principles and wish to complain, please contact us by email at We will endeavour to resolve your complaint within 21 days. If you do not believe your complaint has been satisfactorily handled or resolved, you can lodge a complaint with the Office of the Australian Information Commissioner. For more information visit:

Why Go 2 Us?

Our facility is safe and secure

Free move-in truck or trailer available*

We stock packing supplies

Wide variety of unit and hardstand sizes​

Competitive pricing & insurance

* Terms and Conditions apply.

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